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The Ecosystem Proven ROI The Founder Request a Demo

Cut admin. Delight customers. Run your airport car rental shuttles on autopilot.

Booking, dispatch and customer comms — all in one platform built for off-airport car rental shuttle operators.

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GridShuttle

Gridshuttle replaces the daily chaos
with smooth, connected journeys

✕ Phones ringing all day with pick up requests
✕ Drivers calling to ask “where next?”
✕ Customers chasing you for updates
✕ Angry customers and bad reviews
✓ Customers notify their arrival via online link
✓ Drivers notified of pick up requests
✓ Customers track the shuttle position on a map
✓ Satisfied customers and positive reviews

Our car rental customers report:

65%
Reduction in inbound pickup request phone calls
70%
Reduction in call wait times
<1%
Abandoned calls

Find out how Gridshuttle can transform your pickups and slash admin costs.

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A Complete Logistical Ecosystem

Our innovative software streamlines your pick up service by seamlessly connecting your customers needing pick ups with shuttle bus drivers and office staff. Time wastage is minimised and frustrated customers are a thing of the past.

The Customer-Facing Web App

The rental pick up process can be an enormous pain point for the customer and can sour the whole rental experience. With GridShuttle your customers’ journey starts in a relaxing, efficient way. The customer feels in control of the process, and you eliminate anxious calls to your call centre.

  • Uber-Style Visual Tracking: Arriving customers watch their assigned shuttle approach the terminal in real-time. This modern digital experience builds immediate trust and drastically reduces anxiety.
  • Interactive Flip Folders: Step-by-step photographic guides seamlessly navigate passengers from baggage claim directly to the designated pickup points, making them happy and confident.
  • Massive Phone Deflection: By empowering 75% of customers to self-request their pickup, you save massive operational costs and encourage returning customers who appreciate the frictionless process.
Customer app

The Driver & Dispatch Interface

Unlike legacy software, GridShuttle was engineered specifically for the operational realities of branch staff and drivers.

  • Tablet & Mobile UI: An interface intentionally designed for large format tablets as well as mobile phones, while fully supporting Android and iOS mobile devices, ensuring safe, rapid interaction for drivers navigating busy roads.
  • Real-Time Customer Request Tracking: Drivers and staff receive live updates on new customer requests, ensuring efficient routing and passenger collection.
  • Centralized Dispatch Interface & Mobile Oversight: Dispatch operators gain absolute, centralized visibility into all operations, tracking what is happening and how requests are managed in real-time. A dedicated mobile app is also available for management to overview fleet operations from any location.
Driver interface
Dmitry Ruban
Developed by a Car Rental Software Pioneer

Dmitry Ruban

Lead Architect & Founder

With an unparalleled track record in engineering high-volume digital infrastructure for the global travel sector - most notably architecting the foundational systems for Online Republic, a leading car and motorhome rental platform, operating airportrentals.com and motorhomerepublic.com - Dmitry engineered GridShuttle to conquer a highly specific logistical gap.

Transform your pickups today

Transform your complementary shuttle service from a massive logistical liability into a 5-star experience that builds trust and secures returning customers.